Client Testimonials for Spencer Properties

Read what others have to say about their experiences working with Spencer Properties to buy or sell their home in Raleigh. Did you have a great experience working with Spencer Properties? We want to hear about it!

Buying our new home wasn’t exactly smooth sailing, but we never felt alone. To a person, everyone at Spencer Properties was always there with just the right level of support. So thankful for their guidance, patience, and advice! We are so grateful for Paula sticking with us through 3 attempts to buy a house! Third time was definitely the charm. Cori assured that our closing happened flawlessly.

- Kathryn McNeill

In buying and selling our homes, Spencer Properties went above and beyond the expected to make it a pleasurable experience.

Brooke listened to what we wanted and did not show us homes we automatically did not want. She was as excited for us as we were. Cory helped us through the process of closing making it a fairly easy job.

Lisa helped us to update our home and list it for the right amount. We listened and sold in ONE day. Kelli advised us on the closing.

If one is buying or selling, Spencer is the one to use.

- Ruth Reece

Spencer properties exceeded all of our expectations. With the help of their team we sold our existing home and bought a new home within 90 days. Their team is outstanding, responsive, and enthusiastic about customer service. In the end, they sold our home for more than the asking price and negotiated a great deal on our new home. I can’t say enough great things about them.

- Kate Jones

This is the second time Spencer Properties help with my housing needs. Everyone is dedicated to their roles of work and passionate to help their clients. They will do their best to help and solve problems. Thanks to all of you, especially Andrea and Cori, for the home buying this time!

- Javen Hsieh

My husband and I are so happy with our experience with Spencer Properties! Kara Smith recommended we use Spencer Properties and I'm so thankful for her referral! We loved working with our buyer's agent Misha, she was so caring and knowledgeable! She was helpful every step of the way from looking at houses, writing up an offer, and negotiating with the sellers for the best agreement. After our offer was accepted we worked with Cori, who was excellent at developing our repairs request and making sure we had everything in order in time for due diligence and closing. Mark stayed for the entire inspection and helped explain the inspection report findings! Spencer Properties is well connected to other professionals in the real estate industry and we had great experiences with all the referrals they suggested. We felt so cared for every step of the way during our home buying process! I highly recommend Spencer Properties!

- Sarah Johnson

Fabulous company. Helped with listing our townhouse a few years ago. Now found us our new home in Wake Forest. Very professional and great people to work with!!

- Kerry Sznajder

I was having a lot of trouble finding a good broker to sell me North Raleigh home. After trying other brokers I made a decision to good with Spencer Properties. Best and smartest decision I made.  If you want a team that will work with you and, will do what it takes to get your home sold then look no further. This is a North Carolina Realtor that has the same professionalism as a New York Park Ave Company. They had my house sold before it went live on the market. They kept me posted each and every step of they way. I can't say enough good about them. If you want the best then Spencer Properties is the company to go to.

- Nancy Mendi

My wife and are now relocated to Wake Forest, NC from Michigan. Not always an easy process buying a new home while residing in another state. The Spencer Property did more than help lighten that load and helped put our mind at ease helping us find a home and by taking care of all the requirements after we found the home we wanted. Thank you Misha Cashion and Spencer Property team for all your assistance.

- Travis Montera

Relocating to a new area, it is important to have someone in your corner who can help you in town. Spencer Properties, and our Realtor Paula B. went out of their way to help us move to the area and assist along the way. We selected a new construction home and Paula was there for every meeting, and frequently checked in on our home to see how building was going.

I held a real estate license in another state before coming to North Carolina, Spencer Properties knows their stuff and know how to work with anyone, no matter their level of experience.

- Mike Hill

We love this group and had a wonderful experience with them! They are a local company who are all invested in the local area and the people in it! We also loved the model of having different people to work with on the team that executed each step of the process well! It was fun to work with lots of people doing each part that they loved best! Our home sold in 3 days with multiple offers over asking price, and we moved into a new beautiful home soon after! Thank you!

- Katherine Eves

Just sold our house and purchased a new one. Spencer team handled both. Can't say enough about how helpful everyone is at Spencer Properties. It is truly a first class operation!

- Cory Howes

Brooke, Cori, and the whole Spencer Property team made our first time home buying experience a breeze. The whole process was guided by their team, and we were never left in the dark. To top it off, after closing, we received a call from Jennifer Spencer herself. She left the absolute most sincere message to our family, thanking US, and letting us know they are still here for us even after they’ve already done their part! We couldn’t ask for anything more from this team.

Thank you Spencer Properties,

- Matt, Kimber, and Nova Walls

We chose to work with Lisa Jackson and the Spencer Properties Team because their marketing plan was extensive, and they proved that they had the most market knowledge to ensure we received top dollar for our house. The thing that impressed us most about Spencer Properties was their consistent communication, negotiating skills, and understanding of the appraisal process. When it came down to it, we knew they were always looking out for our best interest. If we had to do it over, we’d definitely hire Lisa again! If you’re ever thinking about selling your home, you should give them a call.

- Sean Randall

I wanted to sincerely thank you and your team for your help with Ward Rd. Specifically, I want to let you know what a pleasure it was working with Mike. He was extremely patient and supportive through the rollercoaster of this whole thing, and it turned out that the outcome far exceeded my expectations. I am grateful for this experience and for your team.

- Anna Kegulski

This was my first time buying a home and I had a modest budget in a hot market, so I was a bit nervous. I am absolutely blown away at my experience with Spencer properties. My agent Chianne was amazing, she worked very hard and I ended up with my dream home! Without her, I wouldn’t be where I am today. She was very responsive to when I wanted to see a home and helped me strategically plan offers to put mine above the rest. You will not go wrong with Spencer Properties and I may be biased, but also ask for Chianne as your agent, she is AMAZING!

- Samantha Martino

We could not be more pleased with our experience purchasing a house with Spencer Properties in Raleigh. We relocated/sold/purchased few homes over the years. We can say that Chianne Capel was our best ever buyer agent. She was so easy to communicate with every step of the way. We trusted her opinions and guidance. Chianne was always in contact and kept us up to date on where we were in the process. Amy Hackley, the team closing coordinator stayed on top of all transactions. It was a breeze buying house with this team. I would highly recommend Spencer Properties to anyone!

- Kim Bui

We could not be more pleased with our experience purchasing a house with Spencer Properties in Raleigh. We relocated/sold/purchased few homes over the years. We can say that Chianne Capel was our best ever buyer agent. She was so easy to communicate with every step of the way. We trusted her opinions and guidance. Chianne was always in contact and kept us up to date on where we were in the process. Amy Hackley, the team closing coordinator stayed on top of all transactions. It was a breeze buying house with this team. I would highly recommend Spencer Properties to anyone!

- Kim Bui

This was my first time buying a home and I had a modest budget in a hot market, so I was a bit nervous. I am absolutely blown away at my experience with Spencer properties. My agent Chianne was amazing, she worked very hard and I ended up with my dream home! Without her, I wouldn’t be where I am today. She was very responsive to when I wanted to see a home and helped me strategically plan offers to put mine above the rest. You will not go wrong with Spencer Properties and I may be biased, but also ask for Chianne as your agent, she is AMAZING!

- Samantha Martino

I was a first time homebuyer that I had ton of questions about buying a home. Sherri with Spencer Properties answered all of my questions and placed me with an outstanding real estate agent named Ken. From there, Ken helped me find the right home for me and continued to answered any additional questions I had during the construction and closing of my home. Spencer Properties and their staff are very professional and I would definitely recommend them to anyone looking for an outstanding real estate agency.

- Marshall Gillard

I wanted to sincerely thank you and your team for your help with Ward Rd. Specifically, I want to let you know what a pleasure it was working with Mike. He was extremely patient and supportive through the rollercoaster of this whole thing, and it turned out that the outcome far exceeded my expectations. I am grateful for this experience and for your team.

- Anna Kegulski

I can’t speak highly enough about our experience with Spencer Properties! Jennifer and Mike Rolando did an amazing job supporting and guiding us from staging and photos to listing and then finding the best offer. Selling a home can be a tremendously stressful experience - but having such great support made navigating the situation a breeze. We would highly recommend working with Jennifer and her team for your real estate needs!!

- Tony Williamson

Mike did an excellent job helping them from beginning to end.  He was communicative and worked very hard day and night.   That said he was not just all business, he was very caring and patient. Even his wife introduced herself and is praying for is--that meant a lot to them.  We are very appreciative of his help ! 

- Len and Debra Rothstein

I can’t speak highly enough about our experience with Spencer Properties! Jennifer and Mike Rolando did an amazing job supporting and guiding us from staging and photos to listing and then finding the best offer. Selling a home can be a tremendously stressful experience - but having such great support made navigating the situation a breeze. We would highly recommend working with Jennifer and her team for your real estate needs!!

- Tony Williamson

We were moving from Alabama to N.C. and I called the first one that came up on google for a realtor before I had the job offer and spoke to Jenifer directly. I was instantly impressed with her and from letting them know we were coming in a week to the service we got when we landed was amazing. We looked at 25 houses in two days up until 9pm the second day and we found the home we now own. I would definitely recommend the Spencer properties team they have been amazing!!!

- Kent Ballard

Jennifer and her team made moving to the area so easy! We contacted them and got help immediately! We had a very tight schedule and they worked very hard to find us the perfect house. We spent 2 very long days (because that is all the time we had) looking at 25 houses and they never gave up on us.Once we found the perfect house the team worked together with us through the negotiations, inspection and closing to make the whole process smooth and easy! I cannot recommend them enough!

- Brittany Ballard

The people at Spencer Properties are some of the most pleasant people I have ever had the pleasure of working with! Family oriented, hardworking, and overall just awesome people to be around. Spencer Properties are well-known in the community for their superior quality when it comes to your home. With proven track records you will have the whole team working for you to get your home sold! Go check them out the YouTube channel to get more info. Home buying and selling has never been easier.

- Nicole Glowa

Not being from the area, we researched several realtors and chose Spencer Properties. Even during this time of limited social contact, we were impressed with the responsiveness and efficiency of the entire home search purchase. Our personal agent, Ken Robancho, was professional and knowledgable to the point of having an eye for any issue a house may have. Jennifer has a thorough understanding of the market and how to close a deal. Ken worked with issues during Due Diligence that relieved so much stress that can be involved in that process.
Highly recommend this great team!

- Deborah McCann

We used Spencer Properties to both sell our home and purchase a new one. They are the best real estate company in the business. Everyone is so personable and caring yet so professional with your best interests in mind. We could not have asked for a better experience!

- Kimiko Gaul
We made a very serious decision to sell our home as well as purchase a new construction home! 😃
My husband and I decided to go with Jennifer Spencer! The best decision! 😀 The whole team is Awesome! 🙌🏻We even referred them to our daughter on her first time home 🏡purchase!
We highly recommend Jennifer Spencer and her **entire team!!!👏
- Elyssa Castle Martino

Jennifer and her team helped my in-laws find a rental home when they were new to the area. They wanted to be in a safe neighborhood close to our family.

- Randy Kroner

As a first time home buyer, my experience with Spencer Properties couldn’t have been better! Jennifer has built a spectacular business. I would highly recommend them!

- Caroline Newnam Mazzeo

I reached out to Spencer properties in need of a last minute move and within DAYS they made it happen. Any and everything I needed was addressed almost immediately. Great communication and customer service!

- Lexus Drake

The people at Spencer Properties are some of the most pleasant people I have ever had the pleasure of working with! Family oriented, hardworking, and overall just awesome people to be around. Spencer Properties are well-known in the community for their superior quality when it comes to your home. With proven track records you will have the whole team working for you to get your home sold! Go check them out the YouTube channel to get more info. Home buying and selling has never been easier.

- Ricky Nicole Leach

Loved working with this amazing team!! The made the whole process smooth and easy. Working with this team was one of the best decisions we have made. Their attention to detail is outstanding. They treat you like family!! Thank you thank you thank you!!

- Cara Nevitt Krahnert

So so helpful as we looked for our first home! Ken was amazing and always had our best interests at heart. Highly recommend!

- Karsen Davenport

Spencer Properties was seriously PHENOMENAL!!! We have purchased a home before but it was a new build and we didn't go through a realtor. Let me just say between that and this experience, it was night and day. Our relator Brenda was amazing from the very start. She's a ball of sunshine and always there to answer any and all questions you may have. And Cori who handles everything behind the scenes is a power house. She was completely on top of it at every moment. Even Mark who took time out of his day to get a water sample taken care of for us since we didn't live in NC at the time. It was truly wonderful feeling like we had a full team on our side at all times and never once did we feel unsupported or unheard. They went above and beyond for us to secure our dream home and we'll forever be grateful! Thank you Spencer Properties!!

- Jacquelyn Watson-Rodriguez

I would truly recommend Spencer Properties to friends and family. I was nervous about the sell of my condo. On a Monday Brooke text me and said it was on the market. Monday afternoon Brooke text with two offers. I worked with Misha on purchasing a new home and she was there every step of the way. Coming to walk through and giving me advice on things. Spencer Properties truly open their doors to their clients you will be treated like family. Spencer Properties top notch

- Dee Gooch

We worked directly with Brooke from Spencer Properties. This was our first time buying a home and she truly helped put us at ease throughout the process. Her other co-workers were also great resources throughout the experience. They were all so willing to help us, in whatever capacity we needed. We were thoroughly impressed and we HIGHLY recommend this agency. Thank you, Spencer Properties, for helping us find and settle in to our perfect home!

- Kristen Adams
We highly recommend Spencer Properties! We cannot thank Andrea and Cori enough! 💗
Andrea was phenomenal...walking us through every step ...from search to close with our new home builder! Working with a builder was a new experience for us.
Between Andrea, Cori, and Spencer properties / business partners, we knew we had a Great team assembled! 💕 We were so happy we chose Spencer properties! And we are so happy with our new home 🏡
Thank you Andrea, Cori, and Spencer properties! YOU are the BEST! 🌟🌟🌟
- Donna Taylor

Our selling and buying experiences with everyone at Spencer was wonderful!

- Jeffrey Jones

Living in North Raleigh we see Spencer Property signs throughout the area, which to me is always a good sign that the Agent or Office is doing something right. When we moved down here we originally looked at Cary so we did not know of this office and so we did not use them, but living here the past 18 months I can say when a friend wanted to move down here we recommended Spencer and it has worked out great.

The Agents are knowledgable about the inventory in the area, and what the pluses and minuses are certain areas depending on what you are looking for.

Our friend had a house in less then a week and with the help of The Spencer Team won a multiple contract negotiation and will soon be moving into her new home.

- Gary H.

If I could give Spencer Properties 10 stars, I would.

I cannot say enough good things about how professional and wonderful the entire Spencer Properties team is. Buying and selling a home simultaneously is an extremely stressful - and emotional - roller coaster ride. But we had the best team of real estate experts in our corner the entire way and it made such a positive impact on both transactions.

We were introduced to Spencer Properties though Kara Smith, who is their phenomenal marketing coordinator. She was always available to assist with any questions we had, and she did an excellent job coming up with creative ways to market the home we were selling on social media. It's always nice to see your house getting likes on Facebook before it even hits the market!

The listing agent on our sale was Lisa Jackson. Lisa is a tenacious advocate and a wealth of knowledge about current market trends, pricing, and marketing strategy. What I loved most about Lisa - aside from being a joy to work with - was her confidence. From the moment she met us, she was totally confident that our house was worth top dollar and priced our home accordingly. Her strategy worked - we had 25 showings booked over four days. Within 48 hours of going active, we had multiple offers for more than list price. Lisa was able to negotiate a contract for more than we ever thought was possible.

On the buying side, we worked with Brooke Pancoast. Brooke radiates positive energy and is the agent that any buyer should dream about working with. The market in Raleigh at the time we were looking was incredibly competitive - inventory was low but demand was high. Brooke helped us navigate this by suggesting ways to make our offers stand out. She was always available day or night to coach us and provide emotional support. She helped us find the home of our dreams and we won the contract thanks to her creativity and foresight. We would not be in our current home without Brooke's expertise. She became a great friend to our family.

Our closing agent for both transactions was Kelli McGuire. I have to brag about Kelli because she has the patience of a saint - I'm sure I drove her crazy. Kelli guided us from the contract date to closing for each house, handling all of the inspections and repair requests. She was an ever-present source of reason and calm during a few challenges that popped up along the way. She would let me vent on the phone but always had a solution to every issue. She also kept me sane when I was consumed with stress. Simply put, Kelli is an invaluable asset to the team.

I cannot thank Jennifer Spencer and her team enough for their professionalism and guidance. We interacted with everyone in the office at one point or another, and they always made us feel like family. Spencer Properties has my utmost gratitude and my highest recommendation! Thank you!

- John K.

We had the best experience with Brooke P. at Spencer Properties! We were new to Raleigh and attending open houses to get a feel for the inventory and we met Brooke. She was so friendly and informative that I kept her contact info on hand for when we were ready to make a move. Several weeks later a house came up that we wanted to make an offer on. After a couple of emails, we were able to see it a day later. Being brand new to Raleigh, we had no preferred lenders, attorneys, home inspectors, etc. Not to worry! Brooke came through with Spencer Properties suggested partners and before we knew it, we were under contract. Hands down the best and easiest real estate transaction we could have imagined!

- Kim P.

As a closing attorney, I have had many opportunities to work with Spencer Properties. I am continually impressed by their level of client service and effective representation. One thing clients do not see is the exceptional back-end support they provide to my office in ensuring the closing ceremony is a smooth one. I cannot recommend them enough

- Jeremiah J.

My wife and I met agent Brooke Pancoast at an open house she was showing while we were casually looking at properties in North Raleigh. We were new to the area so we would usually chat with the agents at open houses to gain knowledge about the local market. From the moment we started speaking with Brooke, we were very impressed with her knowledge, personality, and attention to detail. When we decided to put an offer on our home, the rest of the Spencer Properties team swung into motion and made it happen for us in a very competitive market in which we had to act fast to get our offer accepted. They put us in touch with a great lender and attorney, all of whom worked around the clock on our behalf to make the transaction happen as quickly and smoothly as possible. We couldn't have been more impressed and would recommend Spencer Properties to anyone.

- Eric P.

Brooke @ Spencer Properties was AWESOME!! She was FUN, RESPONSIVE, KNOWLEDGEABLE, EFFICIENT and worked directly with my lender, making my buying experience smooth sailing. I would highly recommend Spencer Properties if you are considering purchasing a home. You will not find a better TEAM!!

- Anne P.

I worked with Jennifer, Lisa, Amber, and Kelly (and all the support staff) at Spencer Realty to list and sell my North Raleigh home in the fall of 2016. I received a full price offer in 2 weeks and my sale closed successfully! I liked working with Spencer's different sales team members and felt that each used their expertise to address my specific needs at every stage of the process. They priced my home appropriately, used a creative marketing plan, worked with me on staging my home for maximum impact, and shepherded me through the closing process. At the same time I was planning an out of state move so I depended on Spencer folks to handle my Raleigh home details and make it easy for me to move. Things went smoothly at every stage and I especially appreciated having a knowledgeable, very professional, & tenacious Spencer agent on my side to successfully close the sale. I received welcoming email messages and telephone calls from various members of the staff and really felt like a valued customer whose success was their success.

- Kelly B.

By referral from several friends, I called Jennifer Spencer when I was in the market for a new home in Raleigh. After talking with Jennifer, she connected me with one of her agents, who she knew would be a perfect fit for me. When I ran into an unexpected problem with my mortgage loan, Jennifer got right on it, and connected me with several trusted mortgage professionals to help out. I ended up buying new home, which was under construction. The entire team at Spencer Properties was amazing to work with from start to finish! It was so nice having a trusted and dependable team with me throughout my sales/building process. I would definitely recommend them to anyone looking to buy or sell a home!

- Purchasing a home in N. Raleigh

Spencer Properties is an amazing company. I loved working with the realtor Misha C. She was very knowledgeable and helped me through the crazy Raleigh housing market. As a first time home buyer, it was so nice knowing that Misha had my back and was able to answer all the questions that I had throughout the whole processes and even after closing on my house. She never made me feel like I was silly for asking the questions I did. I felt very comfortable working with her throughout the whole process from looking to buying.

- First home buyer in Raleigh

As first time home buyers we came into this process extremely nervous. Andrea and the team with Jennifer Spencer were the most amazing group of people we have ever worked with. We were able to get in touch with anyone anytime we needed about anything we wanted to know. They calmed our nerves about everything and anything! Everyone was kind, caring, and ALWAYS there when we needed them. We are extremely happy with our experience with Jennifer Spencer's team and will definitely be recommending them to friends and family!!!

- First Time Home Buyer in Raleigh

We had a tremendously successful experience with Spencer Properties and I wanted to mention who we worked with. Our first experience was with Brooke Pancoast, who on her day off, met with us for the first time and two hours later we signed the contract on our new home. She effectively negotiated the sale and saved us $10,000 with her sales skills. We then met with Lisa Jackson and Jennifer Spencer and they put together a marketing plan working with our desires. They recommended that we stage our home. We worked with Amber Cole who was fun and knowledgeable and very resourceful and after our staging was done, our home looked brand new. Paul Nelson, the Runner, made our job easy with Marketing Material deliveries and even a basket with shoe protectors. On our purchasing end, we worked with closing agent Paula Brantley who is very big on communication and her experience with new construction was invaluable. Our closing agent on the selling side was Kelli McGuire Our home sold in 2 days with 3 offers on the table and the price escalated $25,000. Jennifer Spence has put together a remarkable team of talented professionals. We are very grateful for her expertise and commitment to her business.

- Sold and Purchased a New Home

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